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Complete the Service Governance & Project Delivery course and, optionally, get accredited as a Certified Service Governance Specialist by passing the certification exam. You can purchase the course now and get the exam later, or you can get them together at a discount as part of the Certification Bundle.

Upon completing the course you will receive a digital certificate of completion, as well as a digital training badge from Acclaim/Credly. Because this course encompasses both the SOA Professional and Service Governance Specialist certifications, upon passing the exam you will also receive official SOA Professional and Service Governance Specialist digital accreditation certificates and certification badges from Acclaim/Credly, along with an account that can be used to verify your certification status.

If you already completed the SOA Professional course modules, you can purchase a partial course (or a partial bundle) with only the modules specific to the Service Governance Specialist track here.

The Service Governance & Project Delivery course is comprised of the following 5 course modules, each of which has an estimated completion time of 10 hours:

  • Module 1: Fundamental SOA, Services & Microservices
  • Module 3: Design & Architecture with SOA, Services & Microservices
  • Module 15: Fundamental Service Governance & Project Delivery
  • Module 16: Advanced Service Governance & Project Delivery
  • Module 17: Service Governance & Project Delivery Lab

Choose the Certification Bundle to receive the entire course together with the online-proctored certification exam and a set of practice exam questions, all at a bundle discount.

Upon purchasing this course, you will automatically receive access via the Online Interactive eLearning platform. To provide you with the greatest flexibility, you will also have the option to access the course materials via two additional eLearning formats, at no extra cost. All three eLearning formats are briefly described below. A more detailed comparison can be found here.
  1. For everyday learning: An online interactive eLearning platform with individual lessons, as well as interactive and automatically graded exercises and practice questions.
  2. For learning on-the-go: A study kit platform with access to full course documents that support online/offline synching, annotations, comments, custom bookmarks and cross-document searches.
  3. For your reference: A set of printable PDF documents that you can keep (for all course workbooks and posters).
All three forms of access are subject to Arcitura’s *. Upon purchase, access to the online interactive eLearning platform (1) is provided within one business day. Access to the study kits (2) and the PDF documents (3) is provided upon request.

Shown below are the digital contents and the topic outline for each course module:

Module 1: Fundamental SOA, Services & Microservices

This course module provides an easy to understand, end-to-end overview of contemporary service-oriented computing, including concepts and technologies pertaining to modern-day services and microservices, as well as business and technology-related topics pertaining to service-oriented architecture (SOA).

Course Module Contents

  • Workbook Lessons (100+ pages)
  • Video Lessons (for all topics)
  • Mind Map Poster

  • Symbol Legend Poster
  • Practice Exam Questions
  • PDFs of Workbook and Posters (printable)

Topics Covered

  • Business and Technology Drivers for SOA, Services and Microservices
  • Strategic Goals and Benefits of Service-Oriented Computing
  • Plain English Introduction to Services and Microservices
  • Fundamental Characteristics of a Service-Oriented Architecture
  • Understanding Service-Orientation as a Design Paradigm, including coverage of the Four Pillars of Service-Orientation
  • Introduction to Service Layers, Service Models and Service Compositions

  • Service Inventories, Service Layers and Service API Governance and Management
  • Introduction to Common Service Technologies, including API Gateways, Virtualization, Containerization
  • Introduction to Cloud Computing and Cloud Services
  • Adoption Impacts and Requirements, including considerations for Governance, Infrastructure, Performance and Standardization

Module 3: Design & Architecture with SOA, Services & Microservices

This course module delves into the service-oriented architectural model and the service orientation design paradigm and establishes the unique characteristics and dynamics that constitute service-oriented solution logic. The module raises a series of distinct considerations for designing service-oriented solutions with microservices, as well as REST services and Web services.

Course Module Contents

  • Workbook Lessons (100+ pages)
  • Video Lessons (for all topics)

  • Mind Map Posters
  • Practice Exam Questions
  • PDFs of Workbook and Posters (printable)

Topics Covered

  • Fundamental Application Design with SOA
  • Service-Orientation vs. “Silo”-Based Design
  • Service-Oriented Application Design with Microservices
  • Understanding Services and Service Capabilities
  • Understanding the Functional Context of Microservices
  • Complex Service Composition Design, Composition Runtime Roles and Responsibilities
  • Composition with Microservices
  • Distinguishing Characteristics of the SOA Model
  • The Eight Design Principles of Service-Orientation

  • Contract-First Design, Standardized Service Contracts and Uniform Contracts
  • Service Loose Coupling and Coupling Types, Service Abstraction and Information Hiding
  • Service Reusability and Agwnostic Design, Service Autonomy and Runtime Control
  • Service Statelessness and State Deferral, Service Discoverability and Interpretability
  • Design Guidelines for REST Services
  • Design Guidelines for Web Services
  • Design Guidelines for Microservices

Module 15: Fundamental Service Governance & Project Delivery

This course module explains service project delivery methodologies, including top-down and agile delivery. Governance technology and task types are established, along with service vitality triggers and processes. The basics of governing services, microservices and service-oriented solutions are then covered, including models and frameworks for addressing lifecycle management and individual service governance issues.

Course Module Contents

  • Workbook Lessons (100+ pages)
  • Video Lessons (for all topics)

  • Mind Map Poster
  • Practice Exam Questions
  • PDFs of Workbook and Poster (printable)

Topics Covered

  • Service Project Delivery Methodologies (including top-down and agile delivery)
  • Understanding Service Governance Programs, Models, and Controls
  • Authoring Service Governance Precepts, Policies, and Regulations
  • Identifying and Defining Organizational Roles in Relation to Governance Tasks
  • Defining Service Governance Processes to Coordinate Precepts and Roles

  • Service Vitality Triggers and Processes
  • Establishing a Governance Program
  • Governance Automation Tasks and Technology Types
  • Common Service Governance Technology Products
  • Basic Service Information Governance and Policy Governance
  • Governing SOA Adoption Planning

Module 16: Advanced Service Governance & Project Delivery

This course module covers a range of service governance precepts and processes, including those that address service usage, monitoring, legal data audits, testing practices, as well as service analysis, design and programming. Also addressed are SLA versioning and service policies and systems/continuous engineering and agile delivery.

Course Module Contents

  • Workbook Lessons (100+ pages)
  • Video Lessons (for all topics)

  • Mind Map Poster
  • Practice Exam Questions
  • PDFs of Workbook and Poster (printable)

Topics Covered

  • Governing Service Analysis and Design
  • Governing Service Design and Development
  • Service Logic Design and Programming Reviews, Legal Data Audit
  • Governing Service Testing and Deployment
  • Service Testing Standards, Cloud Integration Testing, Service Certification and Maintenance Reviews

  • Governing Service Usage, Monitoring, Discovery, and Versioning
  • Runtime Service Usage Thresholds, Service Registry Centralization and Review
  • Service and SLA Versioning, Service Retirement
  • Advanced Service Information and Service Policy Governance
  • Mapping Precepts, Processes and Organizational Roles
  • Service Contract and Schema Precepts and Reviews

Module 17: Service Governance & Project Delivery Lab

This course module allows attendees to apply the frameworks, models, practices and strategies previously covered in order to complete a set of exercises. Participants are required to solve a number of SOA governance-related problems associated with establishing project and service lifecycle governance programs, measuring and identifying weaknesses in existing governance systems, and applying service governance precepts and processes in response to business requirements.

Course Module Contents

  • Lab Exercise Booklet
  • Mind Map Poster

  • Practice Exam Questions
  • PDFs of Exercise Booklet and Poster (printable)

Topics Covered

  • Reading Exercise 17.1: MLI Mini Case Study Background
  • Lab Exercise 17.2: Organizational Assessment and Jurisdiction Model
  • Lab Exercise 17.3: Service Information Governance Controls
  • Lab Exercise 17.4: Define Vitality Triggers
  • Lab Exercise 17.5: Complete Vitality Process

  • Reading Exercise 17.6: TFC Mini Case Study Background
  • Lab Exercise 17.7: Improving a Flawed Governance Precept
  • Lab Exercise 17.8: Identify Missing Governance Controls
  • Lab Exercise 17.9: Identify and Apply New SOA Governance Controls
  • Lab Exercise 17.10: Automate SOA Governance Tasks

Learn About Arcitura: Take the Video Tour

Watch these helpful informational videos to learn about Arcitura programs, courses and certifications.

About Arcitura

About Arcitura Courses

About Arcitura Certifications

What’s in an Arcitura Course


Each course provides a comprehensive curriculum with 2-8 modules and 20-80 hours of training.

More Than Just
Video Lessons

In addition to standard video lessons, courses include full-color workbooks and reference posters for all lessons.

Interactive & Graded

Courses also include interactive and graded exercises, interactive and graded self-tests and other supplements.

The Arcitura Difference


  • is authored by a dedicated courseware development team
  • has a self-test, accreditation exam and professional certification
  • is available via two different eLearning platforms


  • undergo a common development process
  • are authored to be consistent in quality, structure and style
  • share a common vocabulary and symbol notation
  • are authored in collaboration with subject matter experts

Take Your Skills Anywhere

Regardless of whether you are an individual looking to boost your career or an organization looking to up-skill a team, Arcitura courses and certifications provide a sound investment.

Because both courses and accreditations are vendor-neutral, they empower you with skills and credentials that you can take to wherever you need to go.

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